Technical Support

Stanley Assembly Technologies offers direct technical support contact throughout the world. Our world-class support services include:

Support & Training

• 24/7 urgent support
• Training at your site or our fully equipped and modern training center in Chesterfield, Michigan
• Installation and startup support
• Help desk for application or product assistance
• Support contact information (see below)

Error-Proofing Operations

• Support for fix in station
• Support for cycle counting
• Assistance in designing/fabricating remote lights and status
• Assistance in designing/fabricating part verification
• Support for implementing socket trays and other methods of parameter selection

Repair Services

• Fixed-price repair programs
• Pickup and delivery service
• Loaner tools and controllers available
• Complete documentation on what was repaired and possible root cause

Validation Services

• Validate tools on your processes
• Tightening and joint analysis

Integration Services

• Custom ladder logic
• Conveyor systems interfaces
• Process equipment interfaces
• Network design/integration
• Network installation support

Calibration Services

• Tool calibration/certification
• Master transducer calibration/certification
• Full documentation per ISO 9001 and QS9000

Technical Support Contacts